Postage & Returns

POSTAGE COSTS:

Once your order is placed, your order will be on its way into your arms via Australia Post’s Parcel Post tracked postal service. Shipping options and costs (in Australian Dollars)Orders shipped within Australia:

CLUTCHES & GILCEE ART PRINTS: 

  • $10 - Regular Delivery with Australia Post within 3 -5 business days
  • $15 - Express Post within 1 - 2 business day

WALL ART:

  • $20 - Regular Delivery with Australia Post within 3 -5 business days

**Please note these rates are for Australia wide only, and only to metro areas. If you are purchasing from a remote or regional postcode, some additional postage fees may apply. Any Art purchased will be signed and dated by me will be packed perfectly in strong packaging. Lordy Dordie Art will not be held responsible for lost or damaged items once handed over to Australia Post. If you do have any problems, please call Australia Post and quote your mailing parcel reference number.

POSTAGE INFORMATION:

At Lordy Dordie Art we aim to get your products posted to you as soon as we possibly can, however please allow 5-7 days for us to make/package and send your item. Choosing the express post option does not mean we can post your item the next day, please keep this in mind. We do everything possible to get your goodies to you as soon as possible - we know how exciting it is waiting for them to arrive!

REFUNDS:

As Lordy Dordie Art products are completely handmade & the utmost care and love goes into making them, we don't offer refunds for change of mind or wrong fit purchases. Refunds will only be issued if the product is faulty and providing your purchase/s are completely unused, has the original tags attached and you provide your original receipt.

To return your product, you should email us at hello.dordie@gmail.com in the first instance and we will provide postage details for return. You will be responsible for paying for your own shipping costs for returning your item. If you receive a refund, the cost of return shipping will be deducted from your refund.

If you any questions or need any clarification please don't hesitate to email us on hello.dordie@gmail.com